Privacy Policy

We, Atulaya Healthcare Pvt Ltd, Are Registered At House no 3038 Sector 20 D,
Chandigarh , India Hereinafter Referred To As “AHC”. At AHC, We Value Your Trust & Respect Your
Privacy. This Privacy Policy Provides You With Details About The Manner In Which Your Data Is
Collected, Stored & Used By Us. You Are Advised To Read This Privacy Policy Carefully. By
Downloading And Using Atulaya Healthcare www.atulaya.com Website/Patient Portal
www.atulaya.com You Expressly Give Us Consent To Use & Disclose Your Personal Information In
Accordance With This Privacy Policy. If You Do Not Agree To The Terms Of The Policy, Please Do Not
Use Or Access www.atulaya.com. We Will Not Sell, Share Or Rent Your Personal Information To Any
3rd Party Or Use Your Email Address/Mobile Number For Unsolicited Emails And/Or SMS. Any Emails
And/Or SMS Sent By AHC Will Only Be In Connection With The Provision Of Agreed Services &
Products And This Privacy Policy. Periodically, We May Reveal General Statistical Information About
AHC and Its Users, Such As Number Of Visitors, Number And Type Of Services Availed By Our
Customers, Etc. We Reserve The Right To Communicate Your Personal Information To Any Third
Party That Makes A Legally-Compliant Request For Its Disclosure. What Information We Collect Two
Types Of Information. A)User Provided Information: However, Please Keep In Mind That You May
Not Be Able To Use Some Of The Features Offered Unless You Register With Us. When You Register
With Us , You Generally Provide (I)Your Name, Email Address, Age, User Name, And Other
Registration Information Like Address; (Ii)Transaction-Related Information, Such As When You Book
A Test, Respond To Any Offers, Or Download (Iii)Information You Provide Us When You Contact Us
For Help; (Iv)Credit Card/Payment Information For Booking A Test, And; (V)Information You Enter
Into Our System Such As Contact Information B)Automatically Collected Information . Personal
Information Personal Information Means And Includes All Information That Can Be Linked To A
Specific Individual Or To Identify Any Individual, Such As Name, Address, Mailing Address, Telephone
Number, Email ID, Information About Your Mobile Phone, And Any Details That May Have Been
Voluntarily Provide By The User In Connection With Availing Any Of The Services At AHC Use Of
Personal Information We Use Personal Information To Provide You With Services & Products You
Explicitly Requested For, To Resolve Disputes, Troubleshoot Concerns, Help Promote Safe Services,
Collect Money, Measure Consumer Interest In Our Services, Inform You About Offers, Products,
Services, Updates, Customize Your Experience, Detect & Protect Us Against Error, Fraud And Other
Criminal Activity, Enforce Our Terms And Conditions, Etc. We Also Use Your Contact Information To
Send You Offers Based On Your Previous Orders And Interests. We May Occasionally Ask You To
Provide Your Feedback About Your Experience As A Customer Through Online Surveys. These
Surveys May Ask You For Contact Information And Demographic Information (Like PIN Code, Age,
Gender, Etc.). We Use This Data To Customize Your Experience At AHC Will Also Use The Usage
Information Collected Using Measuring And Analytic Tools To Learn How We Can Improve It In
Future Updates. Your Payment Is Processed By Our Payment Partners. The Sensitivity Of Your
Information With Our Payment Information Can Be Found By Contacting The Respective Payment
Service Providers. You Are Allowed To Access, Amend, Edit Data Related To Your Personal
Information. We May Disclose User Provided Information And Automatically Information: As
Required By The Law, Such As To Comply With Subpoena, Or Similar Legal Process; When We Believe
In Good Faith That Disclosure Is Necessary To Protect Our Rights, Protect Your Safety Or The Safety
Of Others, Investigate Fraud, Or Respond To A Government Request. With Our Trusted Service
Providers Who Work On Our Behalf, And Do Not Have An Independent Use Of The Information We
Disclose To Them, And Have Agreed To Adhere To The Rules Set Forth In This Privacy Statement.
With Third Parties To Help You Navigate To Our Nearest Service Location AHC Reserves The Right To
Contact You For Direct Marketing Messages Through SMS/Email, Phone Call. Data Retention Policy

AHC Reserves The Right To Retain The User Provided Data And Automatically Collected And For
Indefinite Time Thereafter. Security AHC Is Concerned About Safeguarding The Confidentiality Of
Your Information. AHC Has Stringent Security Measures In Place To Protect The Loss, Misuse, And
Alteration Of The Information Under Our Control. Please Be Aware That, Although We Endeavour
Provide Reasonable Security Of Information We Process And Maintain, No Security System Can
Prevent All Potential Security Breaches. Changes Note: Our Privacy Policy May Be Updated Or
Changed From Time To Time For Any Reason Without Prior Notification. You Are Advised To Consult
This Privacy Policy Regularly For Any Changes And Review The Policy Periodically. You Consent To
The Collection And Use Of The Information You Disclose In Accordance With This Privacy Policy,
Including But Not Limited To Your Consent For Sharing Your Information As Per This Privacy Policy.
Contact Us If You Have Any Questions Regarding Privacy, Or Have Questions About Our Practices,
Please Contact Us Via Email At healthcare@atulaya.com Or By Calling Our Customer Care At
9779599499